RETHINK – EFFECTIVE WORK OF PROFESSIONALS.
Effective sales management takes a lot of time and manpower. So why not hand over these tasks to real professionals? HolidayFlats24 is a specialist in the rental and marketing of holiday properties and offers a well thought-out and comprehensive all-inclusive package. Our team of experts takes care of the classic tasks of a reservation department and also offers state-of-the-art techniques for automated handling, as well as contracts with worldwide and local partners. Our biggest advantage is our experience and the necessary know-how, which is needed to win customers and holiday guests and inspire them.
Basics
Sales
The basis of a targeted sales policy is the optimal positioning of your accommodation and the targeted selection of the right distribution channels. This is why HF24 carries out target group analyses and develops a tailor-made acquisition plan. Targeted online marketing, communication via new channels and after-sale management is deliberately used to generate the widest possible customer range.
Support
With our all-inclusive package, you can be sure of continuous guest care without having to worry about it yourself. We take over all time-consuming tasks regarding correspondence and booking processing and offer you and your guests the necessary as well as support in several languages. Above all, we take care of everything that guests need for an unforgettable holiday – from the airport transfer to the organisation of ski equipment.
Feratel
The manual collection of data using reporting blocks and guest records is a thing of the past. HF24 has a direct interface to Feratel. Local taxes are collected directly from our system and exported to the corresponding municipal office. We take care of bureaucratic details and reliably manage the necessary registration and deregistration of guests, data collection and secure data storage.
Channels
Online booking portals are important sales partners. Thanks to our network system, your property will be optimally positioned on up to 15,000 platforms. All forums are supplied with data in real time. Our intelligent channel manager ensures that all available periods for guests can be viewed and booked live at any time. Our experienced team takes care of the handling, administration and coordination with the respective support teams.
Security
HF24 offers reliable deposit management for both sides. While we guarantee your guests secure and transparent payment transactions in compliance with the new data protection guidelines, we guarantee you, as the owner, consistent security. In practice, this means that a check-in is only possible once the security deposit has been paid by the guest. The security deposit can be accessed up to four days after departure. That means, claims can be handled safely.
Billing
HF24 takes over the complete invoicing and finds an optimal, individual invoicing method for your company. Each month you will receive a list of the occupied periods including an overview of the predefined prices and credit notes. So you can keep a secure overview despite outsourcing. For resorts and properties with several apartments and owners, we offer the possibility to view and invoice each unit separately.
technical details
Check-In
Simplifying check-in services for guests and hosts has always been our top priority. The practical experience of recent years has been used to develop mechanical and intelligent solutions. Our developed check-in codes can be generated and assigned to guest groups within a very short time, either via a key box or via the integration of a Keyboy. Thus an uncomplicated start into the vacation can be guaranteed.
Software
A well-organized and comprehensive rental program ensures efficient and smooth workflows. For this reason, our HF24 package includes a well thought-out, clear system with easy handling for everyone. By integration of Excel files and XML data, existing bookings can be synchronized. Use our HF24 software to get an overview of all important data and revolutionize your reception system.
Automatics
Thanks to our intelligent message and mail program, it is possible to provide guests with all the necessary information at freely definable times. Arrival data, house rules, discount vouchers, last-minute campaigns, newsletters, rating links – the range of messages that can be sent to customers with just a few clicks and within minutes is enormous. The messages will be sent automatically and your guests will be well informed at any time.
Reports
Do you want to get an overview of the most important key figures of your company in a matter of seconds? Our HF24 software updates and presents in detail all evaluations regarding turnover figures, occupancy rates, guest groups and booking forums. With the help of the obtained data, you gain essential knowledge about target groups, peak times for bookings and weightings of the individual booking platforms and can use this information specifically for yourself.
Cash Desk
Simplify your accounting and say goodbye to complex invoicing! Our all-inclusive package offers you the unique opportunity to create formally correct invoices online with a mouse click, assign them and then archive them. The online cash register replaces unnecessary paperwork and gruelling invoicing with a clear, cloud-based cash register system. This saves time, but above all a lot of nerves.
Protection
The new Basic Data Protection Ordinance (DSGVO) and the Data Protection Act (DSG) have serious implications for the processing of online purchases. The scope, storage and use of customer data must be dealt with in detail. HF24 is a professional in this field and carries an SSL certificate, which guarantees secure data transmission, as well as a Trusted Shop seal. This confirms our high competence in the area of data protection and service quality.
optional Features
IFrame
An overview of the availability of resorts and holiday accommodations is the absolute must-have for customers today. With the help of the HTML element IFrame, HF24 offers you the possibility to integrate live availabilities and calendars into your existing website. This keeps your online presence „up to date” and enables your guests to book quickly and easily via your website. The direct route is still the best.
Do you want to be listed among the top search results and focus on your accommodation? With the help of search engine optimization (SEO) and search engine advertising (SEA), HF24 sets essential measures for optimal marketing on the Web. HF24 offers professional online marketing, keyword analyses and the targeted use of metawords as an additional service. So you are guaranteed to be at the top of the list when it comes to finding your accommodation.
Landing Page
HolidayFlats24 offers you an additional package for programming your own landing page. This allows advertising campaigns to be clearly defined and controlled. They ensure that potential customers are guaranteed to end up on the right page. A targeted texting of the page can also guarantee your company more online presence. Take this unique opportunity to optimize your online ranking and maximize the reach of your accommodations.
Website
Take advantage of our years of expertise and our API programming interface to redesign your website and add features of the HolidayFlats24 homepage. www.holidayflats24.com serves as the basis for creating your website. We support you with the choice of a suitable domain name and take care of the handling. In addition, we can offer you the unique opportunity to integrate the external data of our homepage into your site.
API
The HF24 programming interface (API) allows you to dynamically integrate provided data into your own program. API serves the exchange and further processing of data and contents between different web pages, programs and content providers. This interface allows the fast exchange of data, structured access to the functions of the backend and the integration of external data into your own program or platform.
Social Boost
Facebook, Instagram, Youtube and Co. spread positive emotions and advertising within seconds. It is precisely these platforms that you should use to advertise your holiday property and promote it on the web. Make sure that your accommodation is perceived by the right target group and use our optional Social Boost service. We use tailor-made campaigns and advertising measures to boost the social media presence of your objects.
CAN MY EXISTING GUEST LISTS AND BOOKINGS BE TAKEN OVER?
Of course. With the help of an Excel list we transfer the data of your regular guests and existing bookings into our system.
CAN MY HOUSE RULES BE COMPLIED WITH?
For sure. We deposit all points in a questionnaire and inform your guests about it.
HOW IS THE BILLING DONE?
Our e-commerce system handles the payments and settlements. You no longer have to issue invoices and receive your money monthly in the simpliest way.
WHAT HAPPENS WHEN A UNIT HAS MULTIPLE OWNERS?
That’s no problem either. We deposit the responsible owners per housing unit on request and create the appropriate billings.
HOW DO I COORDINATE MY CLEANING COMPANY, JANITOR AND ASSISTANTS?
Online. We forward your own program accesses to your housekeeping. The responsible cleaning staff can view the corresponding lists and schedules 24 hours a day. You decide which data is visible for them.
ON WHICH PLATFORMS WILL MY ACCOMMODATION BE RENTED?
We rent your accommodations on all platforms essential for a rental. With our help you not only use booking.com, but also AirBnB, Agoda, Expedia, HomeAway, Tripadvisor Rentals and more. We take care of the optimal presentation and support of the pages.
ANY MORE QUESTIONS?
Feel free to contact us directly. We are always available for you